Theย  Basic Website Maintenance Plan

I get it. You need a website, but you don’t have the budget to spend on hosting and maintaining it. You do want to know it’s in safe hands though and you certainly don’t want to get bogged down in all the tech.

That’s where I come in.

I’m here to make sure your website is protected, optimized, backed up and expertly looked after, so you don’t have to.

*Once your website is live, itโ€™s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but itโ€™s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.

*I also know that you’re a busy business owner and that tech can be a proper headache!

*Through my website maintenance plans, I take on all these complexities so you can focus on going what you actually like doing in your business!

So, what’s in the basic plan?

Here’s a snapshot of the key things that make the website maintenance plan a no-brainer for my clients, along with as minimal amount of geeky web info you probabaly don’t need to know, as possible!

Website Hosting

Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. Think of hosting as being where your website lives. I offer the best hosting for all my clients so you don’t have to worry about a thing.

Website Updates

Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins (like apps but for WordPress) are the #1 leading cause of website hacks. I take care of all updates for you.

Monitoring & Security

I have special tools that monitor your site’s’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.

Website Backups

Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups and restore points for all clients on my plans.

Website Optimisation

For websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. I have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk”.

Monthly Reporting

You shouldn’t have to try to determine what’s going on via your site. I take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I’m doing month to month on your site.

And what’s not included?

 

If you want the below, you’ll need to opt for one of my pro website maintenance plans…

Priority Support

You as a client get priority support. You’ll be able to easily get in touchย  whenever you need an update, addition or when you have any questions and I’ll do my best to get back with you within 24hrs on business days. P.S. It’s always sooner ๐Ÿ˜‰

Personal Consultations

I’m in your corner every month and I know what’s happening on the “web side” of your business. This gives me the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan.

Legal Pages

EVERY website needs to have an up-to-date privacy policy which protects your site visitors traffic and activity. I’ll make sureย  to keep an eye on what’s going on with the legalities and keep your privacy poilicy up to date for you.

Theย  risks of not keeping your site maintained…

Website hacks

If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.

Poor performance

If your website isn’t optimized, it’ll perform and load slower as time goes on affecting conversions and sales.

No Backups

If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.

 

SEO IMPLICATIONS

If your website isn’t maintained and optimized, Google knows. It ranks sites that are digitally “alive” and that have fresh content.

Website Legitimacy

If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.

It’s all on you!

By not having your website cared for monthly, everything I cover in my plan is on you and will cost you in tools, time and unneeded stress.

Choose your plan below…

Your burning questions

Are there cancellation fees?

My website maintenance plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from my hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for. Please note that whilst there is no fee to cancel, there is a is a one off ยฃ49 exit admin fee to move your site to a new hosting plan for you.

Are there any setup fees?

If I’m building your website, there is no set up fee as long as it’s within a 90 day period!

If, after 90 days, you’d like to join my hosting/maintenance plan at any level, there is a ยฃ99 set up fee because I need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.

Do you offer just maintenance?

I only offer website maintenance plans for sites that I have designed and built.

What if I pass on the plan?

My maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.

That said, if you choose to forego a maintenance plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases me from any involvement if the website is breached, hacked or performs slowly because of the lack of proper optimization.

Can I join the plan if I originally pass?

Absolutely! If you decide to come back to me after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, I’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.

Can I upgrade to a pro plan to get more support time.

Of course. Just get in touch and I will arrange this for you.

What if I pass on the plan and my site gets hacked?

In this case, youโ€™re welcome to handle it in house by reaching out to my preferred malware and blacklist removal specialists Sucuri or if youโ€™d like to join my plan and have me take care of getting the hack cleaned, I have a ยฃ499 site cleaning/set up fee.

Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

Important note: I do not fix website hacks unless the site will subsequently be added to our plan.

What if the site gets hacked or breached while on the plan?

In the extremely unlikely event that a website is breached or hacked in any way while on my plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.

Do you take on sites that you didn't build?

Nope! Sorry!

Do you offer price breaks for multiple sites?

Absolutely! If you choose to have me host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I host and maintain the sites.

What's included in the monthly time?

Your monthly time (for premium or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.

While I do my best to get updates done within your allotted time, if more time is required, I can do so with my hourly retainer which for you is discounted!

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. I’m happy to do those things either via my discounted hourly rate or via a discounted and separate fixed project!

Got questions

about the plan?

Not sure what will work for you or got questions about hosting, techy stuff you can’t get your head round or need to know more?

Get in touch. I’m all ears!