The Basic Website Hosting & Maintenance Plan
I GET IT… YOU NEED A WEBSITE BUT YOU DON’T WANT TO SPEND A FORTUNE ON IT…
I’M HERE TO MakE sure your website is protected, optimized, backed up and expertly LOOKED AFTER.
Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but it’s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.
I also know that your a busy business owner and that tech can be a proper headache!
Through my website maintenance plans, I take on the stress of all these complexities so you can focus on and grow your business!
So, what’s in the basic plan?
Here’s a snapshot of the key components that make my basic website maintenance plan invaluable for my clients.
Website Hosting
Hosting is the foundation of your website. Security, performance, optimization and ease of use all depend on it. I offer the best hosting for all my clients so you don’t have to worry about a thing.
Website Updates
Just like your phone has software updates, your website needs to be updated too. Additionally, out-of-date plugins (like apps but for WordPress) are the #1 leading cause of website hacks. I take care of updates for you.
Monitoring & Security
I have special tools that monitor your sites’ traffic and activity, protect against potential hacks or breaches and keep an eye on “up time” to ensure your site is up and running fine.
Website Backups
Backing up your website consistently is critical for many reasons but most importantly, if the site should need to be restored, transferred or downloaded, I offer external backups and restore points for all clients on my plans.
Website Optimisation
In order for websites to load fast, perform well and to ensure speed, the files, database and media need to be optimized. I have special tools that keep your site optimized and running smoothly along with cleaning up any and all “web gunk.”
Auto Privacy Policy
EVERY website needs to have an up-to-date privacy policy which protects your site visitors traffic and activity. I do that for you with my partnership with Termaggedon; a tool that keeps your site legal with auto-updating policies that generate automatically.
Monthly Reporting
You shouldn’t have to try to determine what’s going on via your site. I take care of that for you with an in-depth (but not overwhelming) monthly report which also highlights what I’m doing month to month on your site.
And, what’s excluded?
If you want the below, you’ll need to opt for one of my pro website maintenance plans…
Priority Support
Want priority support? This isn’t included on my basic plan, but as a client on one of my pro website maintenance plans will get priority support. With priority support, you’ll be able to easily get in touch whenever you need an update, addition to your site or when you have any questions and I do my best to get back with you within 24hrs on business days. P.S. It’s always sooner 😉
Personal Consultations
Want me in your corner every month and I know what’s happening on the “web side” of your business? This gives me the ability to offer strategy, new marketing ideas and conversion best practices to implement on your site which we can discuss quarterly or annually depending on your plan. Sign up to one of pro website maintenance plans for this.
Discounted Hourly Rate
Want help with adding and optimising blog posts, updating images and content on the regular? The best way to book this work in is by using my hourly rate and retainer plans. As a customer on my basic website maintenance plan you won’t get a discount on my hourly rate like those on a pro maintenance plan. Find out more about hourly rate and retainer plans.
The risk of not having your site properly maintained…
Here are just a few of the most common scenarios of unprotected sites:
Website Hacks
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
Poor Performance
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
No Backups
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
SEO Implications
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
Website Legitimacy
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
It's all on you!
By not having your website cared for monthly, everything I cover in my plan is on you and will cost you in tools, time and unneeded stress.
Want the basic tech help I can offer? The good news is… I’ve got you covered!
You don’t have to maintain your own website and go it alone
I offer the perfect plan for your website so that you can rest easy and have me in your corner every month, taking care of these complex, confusing and ever-evolving issues in the digital world that YOU shouldn’t have to focus on as a busy business owner. Choose your monthly or annual plan below!
Choose your plan below…
Monthly or annually, PICK the BEST basic website care plan for your business…
Basic
Just the essentials for low maintenance sites- * Basic Hosting
- * Website Plug in and Theme Updates
- * Monthly Website Backups
- * Standard Website Optimization
- * Monitoring & Security
- * Monthly Reporting
- * Email Support
- Discounted hourly rate
- Allotted monthly time for updates
- Website Review/Consult Call
- ★ Bonus: Auto-updating privacy policy
Basic
Just the essentials for low maintenance sites- * Basic Hosting
- * Website Plugin and Theme Updates
- * Monthly Website Backups
- * Standard Website Optimization
- * Monitoring & Security
- * Monthly Reporting
- * Email Support
- Discounted hourly rate
- Allotted monthly time for updates
- Website Review/Consult Call
- ★ Bonus: Auto-updating privacy policy
Compare to my pro website care plans…
FAQs
Some answers to the most frequently asked questions about my website care plan.
Are there cancellation fees?
Nope! My website maintenance plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for 🙂
Are there any setup fees?
If I’m building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join my hosting/maintenance plan at any level, there is a £99 set up fee because I need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If I’m onboarding a website I did not design, there is a £250 setup fee as I need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
Do you offer just maintenance?
I will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets my requirements for properly maintaining and optimizing the site. Get in touch to request a consultation and pricing for this.
What if I pass on the plan?
My maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego a maintenance plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing my LIABILITY CLAUSE that releases me from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Can I join the plan if I originally pass?
Absolutely! If you decide to come back to me after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, I’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.
What if I pass on the plan and my site gets hacked?
In this case, you’re welcome to handle it in house by reaching out to my preferred malware and blacklist removal specialists Sucuri or if you’d like to join my plan and have me take care of getting the hack cleaned, we have a £499 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.
Important note: I do not fixed website hacks unless the site will subsequently be added to our plan.
What if the site gets hacked or breached while on the plan?
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
Do you take on sites that you didn't build?
I will take on WordPress websites I didn’t build as long as they use the tools I am familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets my requirements.
Do you offer price breaks for multiple sites?
Absolutely! If you choose to have me host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as I host and maintain the sites.
No Risk Guarantee
My plan comes with a no-risk, no-questions-asked guarantee. In the unlikely event that you want to pull your site the plan, you only pay for the month or year you’ve paid for and you’ll be provided with all site files and logins.
Questions?
Get in touch with any questions you have or to enquire about setting up a custom plan for an advanced site or multiple websites.